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DEMAND A BETTER RETURN ON INVESTMENT

Returns don’t have to be complicated or expensive. Through our global hub network, we bring you closer to your customers so you can fast-track your returns process, cut unnecessary costs and inspire confidence with every sale.

 

30%

Increase in customer satisfaction scores

80%

Decrease in CRM ticket resolution times

30%

Increase in self-serve returns through our technology

WE ARE HERE TO HELP YOU

Streamline your return and resale operation

Clear more returns faster

Drive customer lifetime value

Scale and succeed in global markets

Moving at the speed of ecommerce

When it comes to your returns, we don’t waste time. What traditional logistics providers can process in 18 days, we can do in 11.

Day 0

Customer prints label from SEKO portal and drops off parcel

Days 2 to 3

Parcel delivered to a SEKO warehouse

Days 3 to 4

Return processed

Days 3 to 4

Customer credited

Days 7 to 10

Consolidated international return

Day 11

Item returned to retailer warehouse

convert RETURNS INTO REVENUE

trusted by leading brands

We are the single point of all returns for the biggest names in ecommerce.

seamlessly integrate to elevate

We connect you to the biggest ecommerce facilitators in the industry, so you can scale your business around the globe.

recommerce

RETURNS AREN'T THE ONLY WAY TO RECLAIM VALUE

The secondary market offers a unique opportunity to transform your bottom line, environmental credentials and end-customer experience.

With the support of our partner RMX Recommerce, you can connect your returns to a world of opportunity.

  • Resell in-country returns through the most profitable secondary market channels
  • Access a global network of recommerce hubs
  • Utilise technology to identify the true cost of returns
  • Embrace your consumers’ sustainability principles

Find out how SEKO can Transform Your Business

Everything we do is focused on making our clients' lives easier and helping them to develop and maintain excellent relationships with their own customers.

To find out more, fill in the form, email ukenquiries@sekologistics.com, or give us a call.

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