Client Relationships

Everything we do is designed to help our clients deliver the best possible customer experience - and that starts by building relationships founded on trust, transparency and a commitment to ensure customer service excellence.

Not only are we obsessed about the end customer experience, our clients trust us to go above and beyond for their business - delivering insightful strategy, expert guidance and invaluable support, to source the right solution.

Trusted by influential Global brands

We deploy our multi-users sites to support a wide range of ecommerce brands, across fashion and apparel, footwear, sportswear, health and beauty, consumer electronics, books and general merchandise.

ECOMMERCE

Canyon Bikes Case Study

"SEKO has been a great partner for us as we launched in the United States. They focused on continually improving the logistics process as we were building and growing our volumes, which allowed us to focus on marketing, and selling our innovative bikes and accessories to the USA market."

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ECOMMERCE

Castore Case Study

“Our partnership with SEKO has enabled rapid deployment of our new product ranges and territories. SEKO’s Global infrastructure and systems, along with their flexible approach, means we can trust them to be working diligently on our end-to-end supply chain, whilst we focus on growing our business and that of our customers.”

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ECOMMERCE

CT Shirts Case Study

"SEKO are truly an extension of our business, working cross-functionally and collaboratively with a range of our head office & distribution centre staff. With SEKO having a full-time employee dedicated in-house, it has provided readily available expert knowledge to help make the best decisions for our business."

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TECHNOLOGY

Dell EMC Case Study

"When we tendered for a replacement to our then outdated SCI application, we never envisaged that we would discover the solution within the freight forwarding industry. SEKO's TMS solution outshone all the competition because it was built by logisticans and thus covered all our requirements."

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ECOMMERCE

Joules Case Study

"Being able to manage our entire Global supply chain through a single portal has really helped to improve visibility and so enable us to make the right decisions. Working with SEKO is more like a partnership than being client and supplier. We have regular review meetings with open and honest discussions around growth strategy planning – and we’ve also really appreciated their focus on engaging with key stakeholders across the business."

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ECOMMERCE

Olsam Group Case Study

“SEKO has been awarded the contract to supply Olsam with Freight Forwarding services into the UK and US, as well as warehousing for the US. SEKO was an obvious choice - from previous experience with them as an organisation, and the quality of service and exceptional IT provision through the MySEKO Harmony portal. Added to this, Olsam’s growth forecast of over 300% in 2021 was key to the decision to go with SEKO.”

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WHITE GLOVE

Peli BioThermal Case Study

“SEKO’s new facility has made it easier and more cost efficient to set up these other services and sets a precedent for future network stations…working with SEKO is a great experience. They are very supportive and accommodating, and this has enabled us to move ahead with new opportunities.”

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ECOMMERCE

Reiss Case Study

"Working with SEKO has provided us with an essential platform for international growth. Thanks to the SEKO team, our expansion into the US and Far East has been very smooth and low risk. We receive great customer service and only pay for the space and logistics activity we actually use, meaning we have no fixed costs and an extremely competitive global fulfilment solution that grows with us"

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I was participating in a round table with some other businesses and I absolutely recommended SEKO, based on what we’ve seen. Everything we’ve done together so far has just been delightful, and has really showed us what we were missing before.
Andrew Grevstad Business Development Director, Tormach

Previously, we had delays in shipments and also problems with damage. But after we started working with SEKO we didn’t have a damage claim for over six months. We get on time deliveries, and SEKO cut down on the damage to less than 1% from 15% or more before.
Ken Vincent Purchasing Manager, Escalade Sports

SEKO have not only delivered everything they promised, they’re continuously looking to improve service and efficiency, and their technology gives us total visibility to manage such a large product range and customer base. We have a great working relationship.
Lucy Isherwood Senior Operations Manager, Birchbox

Thanks to SEKO, our expansion into the US and Far East has been very smooth and low risk. We only pay for the space and logistics activity we actually use meaning we have no fixed costs and an extremely competitive global fulfilment solution.
Yussef Bictash Operations Manager, Reiss

We’re growing quickly and we need a logistics partner that can ‘go with the flow’. SEKO has been extremely flexible, and is always standing by ready to provide new solutions, come up with new approaches, and work with us to solve our logistics issues. That makes them a great partner for us
Phil Poel COO, Ember Technologies, Inc.

SEKO’s Airfreight + Final Mile combines air cargo with ground delivery to get larger items to customers in two or three days. We've reduced the number of damage claims by 50%, and that improvement translates into better online reviews - an important benefit for eCommerce sales.
Rick Lee COO, SEKO Logistics

Find out how SEKO can Transform Your Business

Everything we do is focused on making our clients' lives easier and helping them to develop and maintain excellent relationships with their own customers.

To find out more, fill in the form, email hello@sekologistics.com, or give us a call.

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