Creating a Scalable Logistics Solution that Blends Care, Consistency and Nationwide Coverage for Olive Ateliers’ Unique Inventory
LET’S SET THE SCENE
Founded in 2021, Olive Ateliers is an experiential home decor brand specializing in one-of-a-kind furnishings that boast charisma and tranquility. Originally focused on in-person retail, Olive Ateliers expanded into ecommerce in 2023 to meet rising national demand.
THE HIGHLIGHTS
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Offered a standardized national rate structure for clear, predictable shipping costs on variable-weight items
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SEKO’s White Glove delivery capabilities aligned with the brand’s elevated customer experience expectations
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2,648 SKUs now eligible for SEKO-managed shipping
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Provided greater automation for the operations team with the integration of SEKO’s proprietary transportation management system, RED, which helps SEKO plan, execute and optimize the movement of goods. It includes tools for carrier selection, rate comparison, shipment tracking and integration with ecommerce platforms like Shopify for seamless order fulfillment and automation
CHALLENGE
Before partnering with SEKO, Olive Ateliers struggled with limited freight options for shipping its larger, heavier pieces, such as hand-carved troughs, oversized pots and wooden furniture. These signature items are core to the Olive Ateliers aesthetic and required a logistics provider that could ensure careful handling, reliable service and national coverage.
With no scalable solution in place, the operations team faced manual processing and shipping constraints that limited growth. The business needed a partner to streamline fulfillment and open the door to nationwide expansion.
SOLUTION
SEKO proved to be the ideal logistics partner, offering a rare blend of affordability, consistency and high-touch service with a standardized national rate structure. This gave Olive Ateliers the cost predictability needed to price oversized, variable-weight items online. SEKO’s White Glove delivery also aligned seamlessly with the brand’s elevated customer experience standards, ensuring every order reflects the care and quality Olive Ateliers is known for.
To further streamline operations, SEKO integrated its RED technology with Olive Ateliers’ Shopify platform. This automation:
- Eliminated manual entry by creating shipments for all less-than-truckload (LTL) orders
- Pulled in customer data, insurance info, delivery instructions and product specs directly from Shopify
- Improved customer service capabilities with internal, real-time visibility for each shipment
- Enabled same-day pickups
With the RED-Shopify integration, Olive Ateliers’ operations team now manages LTL shipping with minimal effort, freeing them to focus on customer experience and growth.
RESULT
Since the beginning of the partnership in 2023, SEKO has enabled Olive Ateliers to scale its operations and deliver exceptional service:
- Over 1,200 shipments fulfilled (as of early 2025)
- 2.6% damage rate—well below industry standards (up to 10%) for fragile items
- More than $1 million in merchandise shipped in a single year
- 2,648 SKUs now eligible for SEKO-managed shipping
These results underscore SEKO’s ability to handle high-value, oversized freight with precision and professionalism.
Our logistics partner is the final touchpoint in the customer journey. SEKO shares our obsession with quality, care and service, which makes them essential to our brand’s future.
Olive Ateliers has ambitious plans for expansion, including new lines of large-scale furniture and a broader retail footprint. SEKO continues to play a critical role in this strategy, powering seamless nationwide delivery and supporting same-day retail pickups and White Glove service.
Together, Olive Ateliers and SEKO are redefining what it means to ship with style.
ANY QUESTIONS, WE CAN HELP – HERE’S JUST A FEW WE RECEIVE REGULARLY
- What locations do you serve?
We empower you to scale into every core market, with 150+ offices and counting.
- Can you ship what I need to ship?
No matter how specialist or time-critical your request, we can handle it all.
- How much will it cost me?
No two shipments are the same, so inquire today for an exact quote.
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