SEKO’s Australia to Asia Standard service is setting new benchmarks for ecommerce delivery. With dedicated lanes into Singapore, Hong Kong, and Thailand, to name just a few, we combine regional expertise with a resilient multicarrier network to deliver exceptional speed and reliability.  In 2025, these lanes achieved over 99% DIFOT performance, with average delivery times that rival domestic benchmarks.

2.61
av. delivery days into Singapore
4.04
av. delivery days into Hong Kong
3.77
av. delivery days into Thailand

WHAT'S INCLUDED IN THE SEKO SOLUTION?

TRACKING

End-to-end tracking via free branded tracking portal

DDP & DAP

SEKO offers both DDP and DAP services into Asia

MAXIMUM DIMENSIONS

Weight: 15kg Length: Maximum 120m

COLLECTION

Extended cut-off for origin collection. Powered by SEKO vehicles and staff.

DELIVERY

SEKO multi-carrier solution with redelivery attempts. Defence force deliveries not accepted.

RESTRICTED COMMODITIES

Yes

WHAT ARE THE TAX AND DUTY REQUIREMENTS FOR SHIPPING TO ASIA?

TAX

Some countries in Asia require the payment of Tax for the shipment of parcels over the relevant tax-free threshold.  The tax rate varies for each country in Asia.  Please see the table below for relevant tax thresholds and their associated rates when shipping from Australia.

DUTY

The Duty threshold varies for each country in Asia. The duty rates vary depending on the type of goods being shipped and their origin.  Please see the table below for the relevant duty thresholds when shipping from Australia.

 

COLLECTION OF DUTIES & TAXES

SEKO suggests retailers collect taxes and duties from customers at shopping cart level.  An example of platforms to facilitate these services are Zonos, Shopify, Eurora and Avalara. Retailers can then use a DDP service to maximise customer experience.

COUNTRY TAX THRESHOLD (& RATE) DUTY THRESHOLD SERVICE TIMES
Brunei BND 400 (7%) BND 400 6-8
China USD 0 (13%) USD 0 6-9
Hong Kong USD 0 (0%) USD 0 6-8
Indonesia USD 3 (10%) USD 3 6-9
Japan JPY10,000 (10%) JPY10,000 6-8
Macau USD 0 (0%) USD 0  6-8
Malaysia MYR 0 (10%) MYR 500 6-9
Philippines PHP10,000 (12%) PHP10,000 6-10
Singapore SGD 0 or SGD 400 (8%)* SGD 400 3-6
South Korea USD 150 (10%) USD 150 6-8
Taiwan TWD2,000 (5%) TWD2,000 6-8
Thailand THB1,500 (7%) THB1,500 6-8
Vietnam VND1,000,000 (10%) VND1,000,000 6-8

 

*From 1 January 2023, the GST (VAT) rate for importing goods will change from 7% to 8%. The previous low value GST (VAT) free amount of less than SGD400 will have GST (tax) applied to and be the responsibility of Overseas Vendor Registration (OVR) shippers.  GST & Duty on high value goods for OVR retailers will be collected at border level.  A retailer is an OVR shipper when they sell SGD1million per year globally and SGD100,000 per year into Singapore. The low-value GST (VAT) free amount of less than SGD400 per item applies to non-OVR shippers.

NAVIGATING ASIA DUTIES & DELIVERY WITH SEKO

SEKO Delivered At Place (DAP/DDU)

The retailer's customer will be notified of any Tax and Duty charges and will be required to pay these amounts. DDU service incurs a USD10-USD16 fee per parcel.

If the end customer does not pay the VAT and Duty, the parcel must still be cleared, and these amounts will be charged back to the retailer with the parcel then forwarded on to the end customer.

SEKO Delivered Duty Paid (DDP)

For parcels valued over the Tax and Duty threshold for each country, duties and taxes will be charged to the retailer. A fee of SGD20 per consignment applies to parcels over the tax-free threshold.

DDP minimises delays and returned parcels. Duties and taxes applicable to each parcel shipped will be calculated at border-level and invoiced to the retailer. The parcels will not be stopped.

ANY QUESTIONS, WE CAN HELP – HERE’S JUST A FEW WE RECEIVE REGULARLY

  • What locations do you serve?

    We empower you to scale into every core market, with 150+ offices and counting.

  • Can you ship what I need to ship?

    No matter how specialist or time-critical your request, we can handle it all.

  • How much will it cost me?

    No two shipments are the same, so inquire today for an exact quote.

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