SEKO Ecommerce's APAC-tailored solution provides the fastest and most reliable ecommerce parcel delivery service to Ecommerce exporters in Asia.

SEKO knows where a carrier's strengths lie and our data-driven approach ensures we have a complete understanding of suburb and post code level performance in Australia. We control all aspects of operations into our multi-carrier networks and use BI suite Tableau as the control tower to drive carrier performance.

WHY CHOOSE SEKO
FOR YOUR ECOM BUSINESS IN AUSTRALIA?

95%
of parcels delivered on time
1 - 2
day delivery to metro Sydney, Melbourne & Brisbane
100%
coverage within Australia

ACCESS THE FULL PACKAGE

Our integrated approach to logistics covers every shipping and technology requirement, so you can meet your customers' most complex demands.

Tracked Delivery

All carrier milestones and information available.

Existing Integrations

Our shipping platform is already integrated with Starshipit, Shipstation, Ready to Ship, DotWMS, Shippit, and many more...

Direct API Integration

For fast access to our top API features.

Carrier Performance Reporting

Our business intelligence tools provide critical insight to your deliveries.

Branded Experience

Retailer branded tracking ensures your customers enjoy a consistent brand experience.

Multi-Carrier Solutions

We work with a mix of final mile delivery providers in each state to ensure the right fit for your requirements.

DO YOU HAVE A QUESTION?

Whether you have a query about a specific service or want to speak to a specialist to find out more, get in touch here. 

contact us

WHAT MAKES SEKO DIFFERENT?

As your single logistics partner, SEKO reduces the complexity of parcel shipping by providing one integration, one pickup and one account manager and combining a mix of the world’s leading end mile carriers.

SEKO analyse carrier delivery performance data down to the suburb and post code level to ensure we have the best mix of the best carriers, from major carriers to crowd-sourced delivery carriers.

The SEKO solution allows final mile carriers to be switched on or off depending on carrier performance or pinch points.  This means carriers experiencing delays can be substituted by another, spreading the load and ensuring the retailer’s freight continues to move without disruption, or the need for new technology integrations. 

THE SEKO JOURNEY

4-10 days for standard parcel delivery from China to Australia.

Freight Collected

Freight flown to AU. Freight pre-customs cleared, recovered & handed to delivery partners in LA.

Deliveries into metro areas in commence

All other deliveries in the AU completed. Outlying regions can extend slightly beyond 10 working days.

DAY 0

Freight Collected

DAY 1-2

Freight flown to AU. Freight pre-customs cleared, recovered & handed to delivery partners in LA.

DAY 3

Deliveries into metro areas in commence

DAY 4-10

All other deliveries in the AU completed. Outlying regions can extend slightly beyond 10 working days.

*Please note that the transits shown are a guide only

READY TO IMPORT FROM AUSTRALIA?

When importing goods from Australia into Asia, it’s important to understand each destination country’s tax and duty requirements. Many Asian markets apply taxes on parcels that exceed their local tax-free threshold, and the applicable rates differ by country. Duty thresholds also vary and are influenced by the nature and origin of the goods being imported.

COLLECTION OF DUTIES & TAXES

SEKO suggests retailers collect taxes and duties from customers at shopping cart level.  An example of platforms to facilitate these services are Zonos, Shopify, Eurora and Avalara. Retailers can then use a DDP service to maximise customer experience.

COUNTRY/REGION TAX THRESHOLD (& RATE) DUTY THRESHOLD SERVICE TIMES
Brunei BND 400 (7%) BND 400 8-Jun
China USD 0 (13%) USD 0 9-Jun
Hong Kong USD 0 (0%) USD 0 8-Jun
Indonesia USD 3 (10%) USD 3 9-Jun
Japan JPY10,000 (10%) JPY10,000 8-Jun
Macau USD 0 (0%) USD 0  8-Jun
Malaysia MYR 0 (10%) MYR 500 9-Jun
Philippines PHP10,000 (12%) PHP10,000 10-Jun
Singapore SGD 0 or SGD 400 (8%)* SGD 400 6-Mar
South Korea USD 150 (10%) USD 150 8-Jun
Taiwan TWD2,000 (5%) TWD2,000 8-Jun
Thailand THB1,500 (7%) THB1,500 8-Jun
Vietnam VND1,000,000 (10%) VND1,000,000 8-Jun

 

*From 1 January 2023, the GST (VAT) rate for importing goods will change from 7% to 8%. The previous low value GST (VAT) free amount of less than SGD400 will have GST (tax) applied to and be the responsibility of Overseas Vendor Registration (OVR) shippers.  GST & Duty on high value goods for OVR retailers will be collected at border level.  A retailer is an OVR shipper when they sell SGD1million per year globally and SGD100,000 per year into Singapore. The low-value GST (VAT) free amount of less than SGD400 per item applies to non-OVR shippers.

HEAR WHAT OUR CUSTOMERS ARE SAYING

OMNIPARCEL

Total Visibility, Seamless Control

OmniParcel is SEKO's advanced transport management system, designed to enhance every stage of the ecommerce delivery journey. With tracking updates at each stage of the delivery, customisable communications and an unrivalled RTS management system, you keep your customers informed from dispatch to final delivery.

The self-service tracking portal puts your brand front and centre - tailor imagery and messaging for a fully branded experience that gives you and your customers complete visibility over every order.

TRANSFORMING OPERATIONS WITH TABLEAU

Long before business intelligence was mainstream, SEKO Logistics Australia embraced being a data-driven business, transforming how we operate. Instead of reacting in real time, we drive strategic change and operational excellence through continuous data analysis.

Powered by Omni systems, our Tableau integration updates every hour - capturing all milestone events around the world and domestically. This state-of-the-art reporting functionality provides you with the most current picture of your supply chain and provides us with the visibility we need to continuously improve and enhance our offering.

ANY QUESTIONS, WE CAN HELP – HERE’S JUST A FEW WE RECEIVE REGULARLY

  • What locations do you serve?

    We empower you to scale into every core market, with 150+ offices and counting.

  • Can you ship what I need to ship?

    No matter how specialist or time-critical your request, we can handle it all.

  • How much will it cost me?

    No two shipments are the same, so inquire today for an exact quote.

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