OUR GLOBAL NPS SCORE: +68
Delivering on our promise to put clients first – every single day.
SEKO's clients don't just rely on us; they recommend us to others. With a global Net Promoter Score (NPS) of +68 for the first half of 2025, we're proud to deliver a service experience that exceeds expectations and surpasses industry norms. This score isn't just a number; it's a reflection of the trust we build, the care we show, and the results we deliver.
WHAT IS NPS – AND WHY DOES IT MATTER?
Net Promoter Score (NPS) is a globally recognized standard for measuring client satisfaction and loyalty. It asks one simple question:
"How likely are you to recommend SEKO to a colleague or friend?"
Scores range from -100 to +100, and SEKO's +68 puts us in the top tier of logistics providers worldwide. Our results are gathered and verified by Clientshare Pulse, an independent B2B feedback platform trusted across the logistics and service industries.
HOW WE MEASURE IT
Over the past six months, SEKO's NPS score has been informed by 147 verified client reviews and 126 written comments, collected through Clientshare Pulse and followed up on by our leadership team. Clients from across North America, Europe, and the Asia-Pacific region participated – and their feedback speaks volumes.
At SEKO, our commitment to meeting and exceeding client needs guides every decision we make. Our NPS score is more than a number – it’s a testament to the expertise and hard work of our global teams, who go above and beyond every day to deliver the SEKO experience.”
WHAT OUR CLIENTS SAY
We're continuing to gather and showcase more client voices – check back soon.
SEE OUR CLIENT SUCCESS STORIES
We're proud to partner with leading brands worldwide. Here are just a few of the businesses that trust SEKO to deliver their goods.
WHY IT MATTERS
This six-month NPS score is more than a proud moment – it's proof that our Client-First Approach is making a real difference. We handle thousands of inquiries and shipments every day across various industries, including ecommerce, high-tech, healthcare, fashion, and more. Through every interaction, our teams go above and beyond to deliver service with care, speed, and precision.
LOOKING AHEAD
We're grateful for the trust our clients place in us, and we're committed to earning it again every day. As we continue to grow and innovate globally, our focus remains exactly where it started: on our clients.
Want to experience SEKO's client-first service? Let's talk.
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