Resources and White Papers for Omni-Logistics

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Aug 22, 2018

eCommerce delivery – What do your customers want?

When it comes to the delivery of goods bought online, consumer expectations are becoming ever more demanding. As a result, retailers are under a growing pressure to build their delivery service around customers’ lifestyles. If not, they risk losing business.

Mar 28, 2018

What The Future of Retail Delivery Looks Like

Consumer attitudes are changing, consumer shopping behaviours are changing, and technology is changing. And they’re all about to come together to change the face of retail delivery as we know it. Which means that the logistics world needs to be prepared.

Mar 25, 2015

How To Be A Savvy Seller In China Infographic

The Chinese ecommerce market is growing rapidly. Whilst already known for having a large & highly successful C2C (customer to customer) ecommerce market, in recent months there has been an uplift in the number of B2C transactions taking place online.  With an estimated worth of $420 billion by 2020, the Chinese ecommerce market is only set to develop further, and it...

Dec 08, 2014

Consolidating Returns for Sunglasses Shop Case Study

Sunglasses Shop is an online reseller of iconic eyewear, stocking a range of designer fashion brands including RayBan, Celine, Michael Kors and Burberry. Based in the UK, the ecommerce retailer has a large market in the UK and the US. SEKO worked to deliver a complete reverse logistics solution to reduce spend and improve customer satisfaction.  Click to view the full case...

Oct 08, 2014

Bridging The Cultural Gap Through Omni-Channel Logistics

Selling around the world can open up huge potential for retailers. But a global market also requires a well-structured global returns system to effectively deal with these diverse international returns policies - from free returns shipping to a 90 days refund period. For retailers looking to expand globally, it's more important than ever to work with a fulfilment partner who...

Jan 03, 2014

Going Global with Omni-Channel Logistics

How does a traditional 'bricks and mortar' business move into the internet space? With internet store fronts providing lightning-fast ordering and payment processing, customers expect same-day shipping and speedy delivery of their purchases to complete the shopping experience - wherever they are in the world! Great British brands such as Cath Kidston, Reiss, Molton...