Please thank your team for the extraordinary efforts to get this shipment to Ithaca. Your team really made the difference by tracking late into the night and early in the morning. We had many difficulties with our supplier getting the product made. SEKO’s responsiveness has saved this order. It has also enable us to grow this product line by being able to meet customer requirements well inside of lead time. I know when I need performance in logistics I turn first to SEKO. Keep up the good work and thanks again for effort well beyond reasonable expectations.
My experience over the last 10 years working with SEKO has been excellent. They are true professionals who consistently bring their knowledge of the logistics business and outstanding service to us on a daily basis.
Over the last 10 years, they have been our exclusive provider of ocean and air import services. With a single phone call or email, I am provided with door to door service, customs clearance and the assurance that my shipments will arrive on-time and safely.
As we import marble and granite slabs for the most part, the importance of our material arriving undamaged is the utmost priority. They take great care and they understand the nature of our business.
We import the majority of our shipments from Italy, but also France, Spain, Portugal, Greece and Turkey among others. Having offices in each of these countries helps us in regards to any communication issues.
We have sincerely enjoyed working with SEKO and look forward to many more years of working together. You would be well served in choosing SEKO Logistics for any or all of your future logistics needs. I could not recommend them more highly.
"The SEKO team has worked alongside us to create a simple, smooth and more effective supply chain. It’s been great for our business as I can now see more of my supply chain and manage my partners more efficiently."
"THANK YOU SO MUCH! I wanted to pass this email onto you all letting you see the positive feedback we have received from our shipping department. Please keep up the great work. We will continue to use you and your impeccable service. You are AWESOME!"
"I really appreciate everyone following up on this today, especially Tony. I don’t know that I’ve ever had a logistics company calling me direct like this to make sure a delivery went well. Sorry these all came in while I was downstairs in the lab with no cell phone reception, but he caught me at lunch. It was great to have everyone checking in on this since it was a high priority for us due to the customer requests for specific timing and the revenue associated. Delivery went smoothly as did our installation today."
"Just wanted to say THANK YOU for your team’s effort to assist us on the shipment from Miami over the weekend for the AOG. We really appreciate the team effort and dedication. Not many companies are willing to go the extra mile these days and we appreciate your support. Please pass this along to the rest of the group who were involved."
"Thank you for your help. How nice it is to work with people that have a lot of class and understand what their customer wants. So, again THANK YOU."
"I love working for you guys. Whether it be in billing, transportation, quotes, or basically anything that your company has to offer us, it has always been with the best customer service."