At SEKO, we are constantly reviewing our customer service ethos, to make sure that our clients always receive the best possible service from our staff. We’re proud to say that 85% of our Top 50 global clients were recommended to us - based not only on our ability to deliver first class solutions, but also to deliver excellent customer service. So everything we do is geared towards maintaining that track record.
The purpose of the SEKO Heroes campaign is to give SEKO employees and customers a mechanism for recognising their industry colleagues when they have gone ‘above and beyond’ the call of duty, or did something which caused an especially positive reaction.
We’re asking our staff and our clients to nominate anyone who fits the bill as a ‘SEKO Hero’ - and then at the end of each quarter, we’ll be choosing a winner who we think most deserves the recognition of ‘Quarterly Hero’. So please think about all of the SEKO staff that you work with, and if anyone deserves special recognition, give them a nomination now.
How it Works
To make a nomination, simply email firstname.lastname@example.org with details of who you would like to nominate, which office they are located in, and of course why! There’s no limit, so you can recognize the achievements of as many people as you like.
All nominees will win a small prize, as well as there being prizes for people who are nominated more than once, or three or more times in any quarter. And of course there will be a prize for the quarterly winners. We will then award an annual ‘SEKO Hero’ from all of the quarterly winners - who will win a major prize, and be recognized at the SEKO Sales Conference Dinner.
Take the Shot
To add a little more fun to the whole initiative, we’re asking all nominees to take a photo with our ‘I’ve been nominated’ SEKO Heroes speech bubble, which has been designed especially for the purpose - ideally along with the person who nominated them, if possible. To download a printable Heroes speech bubble, please click here.
Images should be sent to the email@example.com email address as well, and we’d be delighted if people also uploaded the pictures to their own social media channels as well, to let everyone know about the nomination!
We will be encouraging all of our staff, and our customers, to make nominations, as well as asking our staff to think about what they can do to get nominated by their colleagues. Look out for our first quarterly award soon!
SEKO Heroes - Recognition for Excellence